Mrs. Kelley needed a new set-top box in time for her daughter's sleepover party that night. She was running a little behind schedule the day she stopped by our Prairieville office. Judy, one of our customer service reps, noticed she was in a hurry and didn't have time to wait even a couple of minutes for her new box to be programmed,
so she offered to personally drop off the
box on her way home from work later
that afternoon.
Little things can make a big difference.
Like paying attention to customers
enough to know when they're in a
hurry, and doing what you can
to help them out. For some
companies the extra mile is
just too far to go. For us,
it's second nature.
That's why we're ranked #1
in customer service.†
621-4777 | eatel.com
Customer Service,
the EATEL Way.
She helps a customer with her payment every month.
She helped a customer set up his voice—greeting and all.
